The Health and Well Being Of Our Community Is Very Important To Us

The health & wellness of our clients and staff is our top priority.  It’s why we wanted to take a moment and share with you what we are doing to be extra vigilant amid the Covid-19. Please know our regular health and hygiene practices provide the best defence against the spread of most contagious diseases including Covid-19 and we are also closely monitoring recommendations and updates from government and industry health professionals as they occur.

Everyday practices

As hairstylists, we are trained in sanitation and it is a daily practice in our salon. We also clean the salon and surfaces nightly using hospital-grade, antibacterial disinfectants and do a full day blitz at the salon on Monday, every week.

Additional Precautions
In response to the Covid-19 virus, we have increased cleaning protocols related to high-touch surfaces such as chairs, doorknobs, keyboards, plumbing fixtures, debit/visa machines, retail area and more.

We encourage all of our clients to wash your hands when entering the salon and/or use the hand sanitizing station in the salon. We have anti-bacterial hand soap in the bathroom and at other sinks in the salon.

We also encourage our team members and our clients to stay home and to seek medical advice if they feel unwell (call 811 if you suspect you might have Covid-19).  We have temporarily suspended our cancellation policy, so there are no penalties for cancelling appointments due to illness.

We also encourage any of our clients that have travelled/or are travelling in the near future to suspend their salon appointments for two weeks after returning in order to help contain the spread of the virus to others. Although we are eager to see you, we think this special precaution will help our staff and other clients to limit any potential exposure. 

For a limited time, we have removed the magazines from the waiting area. We have also replaced our white mugs with disposable. We apologize for the inconvenience this may cause and hope that we can all return to normal very soon. 

We wish you wellness and love to you all from all us.

Sincerely,

Malcolm, Paul, Jennifer, Robb, Kelly, Jessica, Vanessa, Jonathan, Nathan, Alanna, Zoe, Bev, Alexa ans Ashley, Thumpers Salon.