Product Recall

​Dear Thumpers Client,

From March 18 until July 20 2017 we were shipped and we sold by mistake, American packaging from Luxury Brand Partners, our suppliers of Oribe and R+Co in Miami. Some of the aerosols sold during this time were missing a safety label required for the Canadian market. We want to reassure you that the integrity of the product is not in question and the American and Canadian products are identical.

Please see the products affected below. If you have purchased from us, an Oribe or an R+Co aerosol product with one of the affected batch numbers and your product does not have the required label, please let us know and we’ll happily replace it with a new one with the correct packaging. 

Please do not hesitate to call us if you have questions or concerns. We apologize for this inconvenience to you, our valued customer and we thank you for your patience. 

Thank you so much

Malcolm

Malcolm Norton

Thumpers Salon

 

Affected Products:

Oribe BATCH # SKU

Airbrush Root Touch-up Spray

Red .7oz/30ml

56037 15036

811913012321

Airbrush Root Touch-up Spray

Light Brown

.7oz/30ml

 

54731 16252

811913012307

Airbrush Root Touch-up Spray

Dark Brown

.7oz/30ml

 

56034 15033

811913012260

Curl Shaping Mousse

5.7oz/175ml

62568 17019

811913011324

Dry Texturizing Spray

8.5oz/300ml

 

60549 16354

811913010396

Dry Texturizing Spray

2.2oz/75ml

 

60527A 16315

811913010532

Thick Dry Finishing Spray

7oz/250ml

 

59843 16231

811913011430

Essential Antidote

Replenishing Conditioner

7oz/250ml

58496 16021

 

811913012796

Freestyler Working Hairspray

9oz/300ml

 

17074 8986

811913014455

Freestyler Working Hairspray

2.2oz/75ml

 

17066 8990

811913014516

Gold Lust Dry Shampoo

6oz/300ml

 

16236 8440

811913013946

Gold Lust Dry Shampoo

1.3oz/65ml

 

16272 8565

811913013977

Grandiose Plumping Mousse

5.7oz/175ml

 

60608 17012

811913014615

Grandiose Plumping Mousse

2.5oz/75ml

 

61971 17002

811913014653

Impermeable Anti-Humidity Spray

5.5oz/175ml

 

60557 16349

811913010082

Impermeable Anti-Humidity Spray

2.2oz/75ml

59887 16287 

 

811913010938

 Soft Lacquer Heat Styling Spray

5.5oz/175ml

 

59887 16287

811913010938

Superfine Hairspray

9oz/300ml

 

60516B 16344

811913010099

Surfcomber Tousled Texture Mousse

5.7oz/175ml

 

60033 16323

811913011294

R+CO

Grid Structural Holding Spray

5oz/193ml

 

16221 8372

810374021644

Foil Static Spray

5oz/193ml

 

15059 6905

810374020784

Sail Wave Spray

5oz/193ml

 

61298 17032

810374022016

 Trophy Shine and Texture Spray

6oz/193ml

 

17020A

810374022078

Death Valley Dry Shampoo

6.3oz/300ml

 

16144

810374020258

Palm Springs Pre-Shampoo

Treatment Mask

5oz/193ml

 

60241 16214

810374021705